Laws / Rules / Policies / Circulars / Guidelines / Notifications Loading, please wait... Serial No.SubjectPublished DateDetails 7Grievance Redress System Guidelines, 2015 (Revised 2018)05-12-2022 6Activities relating to the Grievence Redress System (GRS)05-12-2022 5Instructions relating to measures by ministries-divisions on receipt and disposal of complaints and reporting to the Cabinet Division05-12-2022 4Formulation of practicable strategies for ministries-divisions and review of the future plans about management of public grievences05-12-2022 3Nomination of focal point officers on GRS by different ministries-divisions05-12-2022 2Grievance Redress System Action plan & Evaluation Guidelines, 2022-202305-12-2022 1Grievance Redress System Action Plan Implementation and Evaluation Guidelines, 2021-2205-12-2022